ADDITIONAL INFORMATION

COVID-19

We have put a number of measures in place to comply with CDC Guidelines and ensure that as far as possible The Green Haven at Watersong is Covid Safe for our guests. This includes having longer time between bookings as well as deep cleaning and extra sanitisation of the whole house. 

To help answer any questions or queries you may have about The Green Haven at Watersong we’ve put together some FAQs. If you can’t find the answer to your question then please use Contact Form.

Booking

All we ask is £100 to secure a booking. This is non refundable and payable at the time of booking.

The balance is due 8 weeks prior to your arrival date, and will be included in your booking confirmation.

Our cancellation policy can be found in our terms and conditions.

We collect a £200 refundable security deposit. This is paid at the same time as the balance, and subject to no damage normally returned within 14 days of departure.

Yes – we offer a 10% discount for stays made more than a year in advance or within 21 days of arrival. Anyone staying for more than 21 days also receives a 10% discount.

We charge a £80 cleaning fee per stay – all our rates are inclusive of taxes and service fees. Pool heating is an additional £18 per night.

We offer a number of optional extras including welcome pack, travel cot, high chair and push chair. All can be added at the time of booking.

Villa

The pool and deck faces south east and depending upon the time of year is generally in the sun from early morning to late afternoon.

We offer unlimited Wi-fi throughout the villa at speeds of up to 100Mb/s

There is 1 bedroom downstairs and 3 upstairs. All bedrooms have ensuite facilities.

It normally takes about 35-40 minutes to get to the villa from Orlando International Airport. From Sandford its about an hour drive.

We have an excellent local management company who are on hand to fix things in the unfortunate event that things go wrong during your stay.

Shopping

The closest Publix is about two minutes drive away at the corner of Ronald Reagan and the 17/27. There are two more Publix on Old Lake Wilson Road and at Championsgate.

Eating Out

There are wide range of restaurants within a ten minute drive of the villa at Championsgate including Italian, Mexican, American Burgers and MacDonalds. See https://www.championsgate.com/restaurants/